Enjoy safe holidays (COVID information)

Published on 01/02/2021

** Saint François Longchamp welcomes for a warm winter **

It's time to have a break! Fresh air, phenomenal open views on mountains, sun, wellness in altitude...It's time to be happy and free with your family, enjoying holidays in our magic scenery.

For now, the ski lifts remain closed regarding the sanitary situation, however Saint François Longchamp resort and its inhabitants are working hard on giving you the best holidays within our mountains.


Safe holidays includes a specific Covdi-19 Guide available online or at the Tourist Office.
Want to be trendy? Unique design neckwarmer from your favorite ski resort is to sale in sportshops.


The Tourist Office is open since December 1st and the teams are at your entire disposal to answer all your questions: from Monday to Friday 9-12am 2-5pm.

To reach us remotely : +33 (0)4 79 59 10 56 or info@saintfrancoislongchamp.fr


Despite the current context, many hosts will be open and ready to welcome you from December 19th. If, despite everything, you prefer to postpone or cancel your visit, what are the cancellation or refund conditions?

Each service provider / host has its own cancellation conditions, indicated in the rental contracts.

Therefore, we recommend you to get closer to your interlocutor to find out the specific conditions. Everyone adjusts to the situation.

Each cancellation is handled on a case-by-case basis and depends on the period and the sanitary situation, as well as government decisions in effect at the time of your stay.

At the Booking Center, free cancellation is guaranteed in the event of a link with Covid19. More information HERE


When will the ski lifts be able to open? And what will be the instructions to follow?

The Grand Domaine ski area, like all areas in France, does not have permission to open. We have to wait for French Government decisions to put the ski lifts into operation.

Once the lifts are open, wearing a mask will be compulsory in queues and on all devices (as is the case in all meeting places and all transport), but not when skiing.

Regarding ski passes: for any online purchase, reimbursement is guaranteed in the event of non-use until D-day (10 a.m.).

For any request regarding the skipass : forfaitski.sfl@labellemontagne.com

As long as the ski area does not have permission to open, the slopes remain ungroomed. However, groomer passes are made to secure the snowpack and prepare it for the next opening.

Ski touring is therefore possible, the mountain remains a space of freedom, under your own responsibility.


The practice of individual mountain remains free and under your own responsibility.

Outings supervised by a professional are authorized up to a limit of 6 people (group of 5 people + 1 supervisor). It's time to discover snowshoeing, ski touring…

Luge La Comète will not be able to open until the skilifts opening.


The Children's Garden will be accessible to beginner children, Piou-Pious, Sifflotes and Oursons classes.


Beginners lessons and other snow activities are available.
Ask : www.esf-saintfrancois.com

For any reservation subject to cancellation due to COVID-19, the total amount paid will be, upon presentation of supporting documents (such as a medical certificate or a copy of an institutional decision) postponed if this is possible, otherwise reimbursed. In the event of interruption of the service due to COVID-19, the amounts paid will be postponed, if possible, otherwise, reimbursed.


They are open and offer equipment for rental and sale (something to have fun with!)

Wearing a mask is compulsory and a single direction of movement is in place.
The equipment is disinfected daily.


In all shops in the resort, wearing a mask will be compulsory indoors and social distancing must be respected. The hydro-alcoholic gel will be available at the entrance.

To find out the opening details of your favorite shops, contact them directly, or inquire at the Tourist Office.


Restaurants and bars do not yet have permission to open, but take-out is available at many restaurants.

Clic&Collect restaurants list available from the Tourist Office.


The Spa does not have the authorization to open. However, the Care area will be accessible. It's time to take care of yourself! By appointment only: +33 4 79 59 10 56 or balneo@saintfrancoislongchamp.fr

More information HERE


The free skibus shuttles will be in operation, to get you from one point to another of our resort.

Wearing a mask is mandatory, as well as in the shuttles from Saint-Avre La Chambre to the resort.



For the latest news, feel free to connect to our social networks: Facebook and Instagram

The good habit to take during your vacation: focus on remote information.

By phone : +33 (0)4 79 59 10 56

By email : info@saintfrancoislongchamp.fr

On the Tourist Office website : www.saintfrancoislongchamp.com

On Messenger (Facebook) : Saint François Longchamp

Meet this winter at Saint François Longchamp for a mountain of well-being, from December 19th to April 17th.
Until this date, take care of yourself and your loved ones.

Let us all remain cautious and committed for a holiday in serenity!